Review of ratings

First Tier Review

Second Tier Review

Reassessment and re-rating

First Tier Review

You can apply to the regulatory authority for a (first tier) review of your service’s quality ratings within 14 days of receiving the final assessment and rating report.

Read the guidelines on first tier review requests.

To apply for a first tier review, the approved provider must:

For more information, see Section 141 of the Education and Care Services National Law (National Law) or contact your regulatory authority.

Second Tier Review

You can apply to ACECQA for a (second tier) review after your first tier review has been completed.

A second tier review is conducted by a Ratings Review Panel.

Read our guidelines on second tier review requests.

To apply for a second tier review, the approved provider must:

  • Complete the application for second tier review form
  • Submit the form with the prescribed payment to ACECQA within 14 days of receiving the decision of the regulatory authority on your first tier review request.

For more information, see Sections 144 – 151 of the National Law and Regulations 68 – 69 of the Education and Care Services National Regulations and download ACECQA’s information sheet.

For enquiries about second tier reviews, contact ACECQA.

How many second tier review applications has ACECQA received?

ACECQA releases data concerning the number of second tier review applications received and processed. This information is updated quarterly.

Reassessment and re-rating

You can apply to the regulatory authority for a reassessment and re-rating of your service. A fee applies, and an application for reassessment can only be made once every two years.

More information is available in the National Law (sections 138-140) and National Regulations (regulations 66-67).