The National Quality Framework raises quality and drives continuous improvement and consistency in Australian education and care services.Established in 2012, the NQF applies to most long day care, family day care, preschool/kindergarten and outside schools hours care services.
As an educator or service provider, you will find this section contains detailed information on the National Quality Framework, its implementation and how it applies to you.
Starting Blocks is our new, family friendly resource to give parents information about early childhood education and care to help them make the best choice for their child and family. Visit the Starting Blocks website for more information.
A regulatory authority in each state and territory regulates and assesses children’s education and care services. In this section regulatory authority staff will find information and resources to support their work.
First Tier Review
Second Tier Review
Reassessment and re-rating
You can apply to the regulatory authority for a (first tier) review of your service’s quality ratings within 14 days of receiving the final assessment and rating report.
Read the guidelines on first tier review requests.
To apply for a first tier review, the approved provider must:
For more information, see Section 141 of the Education and Care Services National Law (National Law) or contact your regulatory authority.
You can apply to ACECQA for a (second tier) review after your first tier review has been completed.
A second tier review is conducted by a Ratings Review Panel.
Read our guidelines on second tier review requests.
To apply for a second tier review, the approved provider must:
For more information, see Sections 144 – 151 of the National Law and Regulations 68 – 69 of the Education and Care Services National Regulations and download ACECQA’s information sheet.
For enquiries about second tier reviews, contact ACECQA.
How many second tier review applications has ACECQA received?
ACECQA releases data concerning the number of second tier review applications received and processed. This information is updated quarterly.
You can apply to the regulatory authority for a reassessment and re-rating of your service. A fee applies, and an application for reassessment can only be made once every two years.
More information is available in the National Law (sections 138-140) and National Regulations (regulations 66-67).