Notifications

Regulatory authorities in each state and territory are responsible for assessing most applications and notifications. They are encouraging services to use the online system and most forms can be submitted using the National Quality Agenda IT System (NQA ITS). Note: The NSW and Victorian regulatory authorities only accept applications and notifications submitted online using the NQA ITS.

To submit your form online register or sign in to the NQA ITS.

Once the notification has been submitted through the NQA ITS, you can still submit any supporting or additional documents if it meets the following criteria:

  • Applications with the status:
    - Awaiting Payment
    - Awaiting information
    - Received
    - Under Assesment
  • Notifications up to 14 days after submission

Click here for instructions on how to submit additional documentation using your portal account.

Forms that are not currently available to submit online are marked with an *.

Forms requiring payment were updated 1 July 2015 to reflect the indexation of fees.

CS05 Notification of change of circumstances of a certified supervisor 

An approved provider must notify the regulatory authority of certain circumstances and information as specified in the National Regulations. For more information refer to the Guide to the National Law and National Regulations.

NL01 Notification of complaints, non-serious incidents and additional children in an emergency

An approved provider must notify the regulatory authority of any complaints or incidents* or inclusion of addtional children in an emergency at the approved education and care service operated by the approved provider. *Please note that serious incidents must be reported using the separate Notification of Serious Incident form below. For more information refer to the Guide to the National Law and National Regulations.

NS01 Nominated supervisor consent form * 

The approved provider must designate a nominated supervisor for each service they operate or intend to operate and the nominated supervisor must give their written consent. (This one page form must be included with an application for service approval, SA01 or SA02, and a notification of change to nominated supervisor, NS02).

NS02 Notification of change to nominated supervisor  

The approved provider must notify the regulatory authority if the provider wishes to change the person designated as the nominated supervisor. This form should be accompanied by form NS01.

PA05 Notification of surrender of provider approval 

An approved provider may surrender a provider approval. Where this occurs, all service approvals held by the provider are also cancelled or taken to be surrendered.

PA08 Notification of change to information about approved provider 

An approved provider must notify the regulatory authority of certain circumstances and information as specified in the Regulations. For more information refer to the Guide to the National Law and National Regulations.

SA04 Notification of transfer of service approval – Centre-based

A service approval may be transferred from one approved provider to another approved provider – for example, where an approved provider sells their business, or has their provider approval or service approval suspended. The transferring and receiving approved providers must jointly notify the regulatory authority.

SA05 Notification of transfer of service approval – Family day care

A service approval may be transferred from one approved provider to another approved provider – for example, where an approved provider sells their business, or has their provider approval or service approval suspended. The transferring and receiving approved providers must jointly notify the regulatory authority.

SA07 Notification of surrender of service approval  

An approved provider may surrender a service approval.

SA12 Notification of change of information about an approved service  

An approved provider must notify the regulatory authority of certain circumstances and information as specified in the Regulations. For more information refer to the Guide to the National Law and National Regulations.

SI01 Notification of serious incident  

An approved provider must notify the regulatory authority of any serious incident meaning an incident or class of incidents prescribed by the National Regulations as a serious incident. For more information refer to the Guide to the National Law and National Regulations.

Note: The definition of 'serious incidents' was amended on 1 September 2013 (31 December 2013 in Western Australia).

The definition of serious incidents that must be notified to the regulatory authority is:

(a) The death of a child:

(i) while being educated and cared for by an education and care service or

(ii) following an incident while being educated and cared for by an education and care service.

(b) Any incident involving serious injury or trauma to, or illness of, a child while being educated and cared for by an education and care service, which:

(i) a reasonable person would consider required urgent medical attention from a registered medical practitioner or

(ii) for which the child attended, or ought reasonably to have attended, a hospital.

e.g whooping cough, broken limb, anaphylaxis reaction

(c) any incident where the attendance of emergency services at the education and care service premises was sought, or ought reasonably to have been sought

(d) any circumstance where a child being educated and cared for by an education and care service

(i) appears to be missing or cannot be accounted for or

(ii) appears to have been taken or removed from the education and care service premises in a manner that contravenes these regulations or

(iii) is mistakenly locked in or locked out of the education and care service premises or any part of the premises.

You must notify the regulatory authority within 24 hours of becoming aware of a serious incident.

For more information please contact your local regulatory authority.