What is an authorised officer

Roles and responsibilities

Authorised officers are employed by state and territory regulatory authorities. The roles and responsibilities of an authorised officer are set out in the Education and Care Services National Law and may include:

  • monitoring education and care services and enforcing compliance
  • assessing applications for approval
  • conducting assessment and rating visits
  • investigating incidents and complaints
  • providing advice and guidance.
While referred to in the law as 'authorised officers', job titles can vary depending on their role and the regulatory authority. This table details some of the most common terms used in the states and territories to describe authorised officers.
ACTEducation and Care Advisers
NSWAssessment and Compliance Officers do assessment and rating of service quality as well as compliance work.  Investigators and Principal Investigators carry out compliance work.
NTCompliance Officers and Assessors
QLDAuthorised officers. In regional offices, they may also be referred to as an Early Childhood Manager or Early Childhood Officer.
SAAuthorised officers. Additionally, some have specific titles such as Lead Assessor, Assessment, Rating and Compliance Officer, Complaints Management and Investigations Officer.
TASMost staff are referred to as Authorised Officers. Those who do compliance and quality assessment and rating are called Education and Care Assessors.
VICAuthorised officers
WAAssessment Officers or Investigation Officers

Authorised officer qualifications

Authorised officers are employed by state and territory regulatory authorities who determine the skills, experience and qualification requirements necessary for their employment.

ACECQA can determine the qualification requirements for authorised officers under the Education and Care Services National Law (Section 225(1)(o) and Section 195(5)).

The current requirements are outlined in the ACECQA Board Position on Authorised Officer Qualifications. State and territory regulatory authorities will also have their own criteria for engagement of authorised officers.

The qualification requirements for authorised officers were due for review in 2014. However, the ACECQA Board has agreed to postpone this review until the outcomes of the 2013 Workforce Review and the 2014 COAG Review of the National Partnership Agreement on Early Childhood Education and Care are finalised and consultation has occurred. The ACECQA Board will then establish qualification targets for 1 January 2020.