Promote your rating

Promoting your service rating helps families to have a greater understanding of the National Quality Framework

Acecqa – The Australian Children's Education & Care Quality Authority

 

Logos are available for services to use in promoting their overall quality rating to families.  

If your service has achieved an overall rating of Working Towards, Meeting or Exceeding the National Quality Standard (NQS) you can request the NQS rating logo on the national registers.        

Use or display of the logos is voluntary. The logos do not replace the ratings certificate that all assessed and rated services must display.

The logos were developed by ACECQA and the Australian, state and territory governments to improve awareness of the NQS.   

How to request your logo

  1. Visit National Registers and find your service

  2. Click More details

  3. Click Request Logo

  4. Fill in your details and read the Terms and Conditions of use

  5. ACECQA will securely send the logo files and accompanying brand guidelines to the service's email registered in the NQA IT System.

  6. To update your service's email address, log into the NQA IT System, click on your service and scroll to the Name and Contact Details section. Click edit and update necessary details.

A ratings chart is also available on the national registers to help services visually represent their rating in each of the 7 quality areas. You can access the ratings chart by following steps 1 to 2 above.

Quality ratings on the national registers will update approximately 2 weeks after yourservice receives its final assessment and rating report. This is to allow for the 14 day period in which a review of the quality ratings can be requestedThe correct logo will be made available at this time.

It is an offence under the National Regulations to give a false or misleading statement about your NQS rating (regulation 72). If you have any questions about the usage of the NQS rating logos, please contact us.

Share information with families

Helping families understand more about the National Quality Standard (NQS) can support families to better understand your service’s strengths, and goals for improvement.

The NQS:

  • is informed by research about best practice 

  • is designed to encourage ongoing quality improvement

  • includes assessment and rating of services in seven key areas, including the education program, health and safety, physical environment, staffing, relationships with children, families and communities, and the management of the service.

For families this means greater individual care for children, and better support for children’s learning and development. Most services will receive one of the three middle ratings below.

NQS Quality Area Ratings Image

To find out more about the NQS and how you can share information with families visit, Starting Blocks, our family friendly resource.

Telling the media

Contacting your local newspaper is one way of promoting your service’s quality ratings. 

We have prepared a simple media release template and some tips to help you reach the media. 

  • Download the media release template and fill in the ‘blanks’ with information about your service. The information you receive in your assessment and rating report may be areas to highlight in the release.

Exceeding media release template

Meeting media release template

Working Towards media release template

  • Take a look at the example media release to get an idea of how you can use the templates.
  • Use plain language and avoid using technical jargon.
  • Find an interesting angle about your service – this could be a particular initiative or program your service has which is different to other services i.e. a collaborative relationship with a local organisation or an activity program that encourages learning and development.
  • Your media release doesn’t have to be too fancy – you can just put it in a plain document with the words ‘Media Release’ at the top or you might want to put it on your service’s letterhead like in our example release.

How to find and contact local media 

If you are not sure what media outlets are in your local area there are a number of websites, which can assist including: 

Yellow Pages allows you to search for TV stations, radio stations and newspapers in any region 

Local Directories allows you to search for TV stations, radio stations and newspapers in any region 

Newspapers provides a comprehensive list newspapers across Australia

Australian Live Radio provides a comprehensive list of radio stations across Australia that have an Internet radio website.

Contacting local media 

Call the number provided and ask for an email address to send media releases to. Email your media release ensuring a contact number is provided for journalists and a photo is supplied if you have one. 

Providing a photo to the media

  • Ensure the photo is high resolution.
  • Include a caption which provides detail of what the picture is and who is in it i.e. Director of Sydney Family Day Care Ms Kate Smith talks with 3-year-old Joe Blogs about his painting.
  • Include the photographer’s name if they need to be credited. 

If the photo is of a child, make sure the child’s parent has provided consent for the photo to be published. 

Arrange a media event or photo opportunity

First decide whether you want/have capacity to provide a photo opportunity or a media event. 

Photo opportunity

- If you can facilitate a photo opportunity, it is a good idea to include a note in the media release i.e. Media note: A photo opportunity can be organised. 

-  Once a journalist calls they will arrange a time to take the photo; remember to get permission from the children’s parents.

Media event

- If you would like to arrange a media event, firstly, contact your local media and explain you are holding an event and media is invited. 

- It is a good idea to have a nominated spokesperson as well as a presentation, and to provide advice regarding photography (whether the journalist needs to bring a photographer with them or photos will be provided).

Keep in mind:

- Parking for media and/or guests if required, weather provisions, and appropriate supervision for children. 

- A journalist will most likely want an interview; ensure the nominated spokesperson is fully informed about the service and the NQF. 

- Photos will need to be supplied or taken by a photographer provided by the media.