Quality Improvement Plan
The aim of a Quality Improvement Plan is to help providers self-assess their performance in delivering quality education and care, and to plan future improvements.
The approved provider must ensure a Quality Improvement Plan (QIP) is in place for each service.
The aim of a QIP is to help providers self-assess their performance in delivering quality education and care, and to plan future improvements. The QIP also helps regulatory authorities with assessing the quality of the service.
Things to include
A QIP must:
- include an assessment of the programs and practices at the service against the National Quality Standard and National Regulations
- identify areas for improvement
- include a statement about the service’s philosophy.
A QIP should also document and celebrate the service's strengths. Read the Guide to the National Quality Framework for information on the self-assessment process and what is required.
Developing the QIP
The QIP does not have to be provided in any specific format. You can download this optional QIP template
When writing the QIP, you should reflect on the outcomes of the self-assessment process.
You may prioritise areas for improvement against the 7 quality areas of the NQS and the related regulatory requirements. There is no requirement that all 15 standards and 40 elements are addressed in the QIP. The QIP should include the key areas for improvement.
Your service may have a range of documents to assist with and record the planning process. The QIP is a summary of the key areas prioritised for improvement.
Available on request and updated annually
A QIP must be:
- updated at least once a year
- available on request by the regulatory authority or parents of a child enrolled or looking to enrol at the service
- available at the principal office for family day care services.
New services to submit within 3 months
A QIP must be prepared for a new service within 3 months of the service approval being granted and provided to the regulatory authority on request.