Contact ACECQA
General enquiries
You can send an enquiry to us by completing the form below, by sending an email to [email protected], or by calling 1300 422 327.
Under our Customer Service Charter, we will reply to your online enquiry within 5 working days. We work hard to answer enquiries as quickly as we can and the response time is often less than 5 days.
National Quality Agenda IT System (NQA ITS)
The NQA ITS is an online tool offering providers secure direct communication with regulatory authorities, aiming to reduce paperwork and duplication. Click here to access the NQA ITS.
Feedback and complaints
ACECQA and all governments welcome feedback and make a commitment to resolve complaints promptly. Provide feedback or make a complaint.
Media enquiries
If you are a journalist seeking information or comment from us please email [email protected] or phone 0477 301 274.