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General enquiries

You can send an enquiry to us by completing the form below, by sending an email to [email protected], or by calling 1300 422 327.

Under our Customer Service Charter, we will reply to your online enquiry within 5 working days. We work hard to answer enquiries as quickly as we can and the response time is often less than 5 days. 

Like many organisations, ACECQA has introduced working from home arrangements to minimise risks of viral infection to staff and stakeholders. We appreciate your patience and understanding during this period.
Media enquiries 
If you are a journalist seeking information or comment from us please email [email protected] or phone 0477 301 274.