3. Waivers and other applications

Waivers play an important role in helping providers maintain their level of service to families while dealing with special circumstances or unexpected events.
An approved provider may apply to a regulatory authority for a waiver of an element of the National Quality Standard and/or the National Regulations. Approved providers can apply for a service waiver where an issue is likely to be ongoing, or a temporary waiver, where the issue can be addressed within 12 months.