National Quality Agenda IT System

The NQA IT System is an online tool that offers providers a secure and direct way of communicating with regulatory authorities aiming to reduce paperwork and duplication.

Acecqa – The Australian Children's Education & Care Quality Authority

The NQA IT System is an online tool that offers providers a secure and direct way of communicating with regulatory authorities aiming to reduce paperwork and duplication.

Registered users can:

  • view and update their provider and service details
  • lodge applications and notifications
  • pay invoices.

Providers are issued with a reference number for all actions performed in the NQA IT System which can be used when liaising with their regulatory authority.

 

Log in / Register for the NQA ITS


Guidance

The following guidance on the NQA IT System is available:

Support

If you are experiencing any technical issues while using the NQA IT System, you may contact the NQA IT System Service Desk per the details below.

NOTE:  Prior to contacting the service desk please have the following information handy –

  • Login email address
  • Provider Approval Number (PR-XXXXXXX)
  • And/or Service Approval Number (SE-XXXXXXXX)

Service Desk contact details:

Email: nqaits@acecqa.gov.au
Phone: 1300 667 319

If you have any general enquiries – e.g. on the progress of an application or a notification - please contact your regulatory authority instead.