Who to contact

Usually your Regulatory Authority is your first port of call for the support and information you need. However, there are a mix of agencies and support units that can assist you and your service.

Use our quick at-a-glance contact chart for more information about the agencies and support units available to help services.

Regulatory Authority (RA) in your State or Territory
Inclusion Support Programme (ISP) Contact
  • To check qualifications
  • To have qualifications assessed for equivalence
  • To apply for a second tier review
  • For clarification on legislative requirements
  • To apply for an Excellent rating
  • To use the National Quality Agenda  Information Technology System (NQAITS) to submit application and notification forms
  • If you have a compliance issue or complaint about a service
  • For issues relating to service and provider approvals
  • For information about the assessment and rating schedule in your area
  • To apply for a first tier review
  • To follow up on notification or application forms
  • To discuss State Government funding availability
  • To assist your service to provide a quality inclusive environment for children with additional needs, including children with a disability, children from culturally and linguistically diverse backgrounds, children from a refugee background and Indigenous children.
  • To assist your service to provide and embed inclusive practice into the delivery of early learning programs.


Contact ACECQA

RA contact details in your State/ Territory

ISP contact details in your region